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Getting Blood from a Stone

Last week I installed Ubuntu Gutsy onto Heather's laptop. While Gutsy seems to be an easy task for most situations, installing it onto a Pentium 366 laptop with 200M of RAM and (particularly) an 800x600 screen was harder than it perhaps should have been.

I'm sure that most installations these days aren't 800x600, but the graphical installer in Gutsy seems determined to make this painful. I had to move the toolbars to the sides of the screen, and then I could see the top half of the buttons on each page. It was like the page was sized for 600 vertical pixels, but the designer had forgotten about toolbars and title bars - not that I could see any screens in the process I followed that needed more than 5/6 of that screen anyway. Eventually I got it installed, and it even seemed to run OK once we booted into it. That's "OK for a 200M P366 with an 800x600 screen" though.

Looking around at the price of a new laptop made putting up with that sort of performance a whole lot less palatable. The Acer Aspire 5310 (with free RAM upgrade) was $898 at Dick Smith, with a $99 cashback offer. A quick google shows that it's using the Broadcom 43xx wireless which isn't even close to being the best, but can be made to work with Linux. Everything else seemed likely to work, so we bought it.

Installing Gutsy on it was nearly trivial, though I had to install bcm43xx-fwcutter on a different PC (my laptop, which is running Debian, in fact) to get the firmware for the WLAN before I could get the wireless working. I'm surprised that Broadcom still don't make that firmware publicly available somewhere, rather than forcing people to jump through the sort of hoops that would get them wanting an Intel chipset next time.

Anyway, everything installed very easily, and the laptop is working quite nicely. Strangely neither sound, nor suspend to ram are working out of the box. They're not so important in this case fortunately, but perhaps in due course I'll try and get them working and post some details about it.

Much harder has been getting the fabled 'cashback' from Acer. I think I now know what I'm being paid $99 for. Firstly the only way to get your cashback is by registering through a webpage. Heather's first attempt to do this resulted in an error from our proxy about a malformed request, so I got called in. I tried registering using on my laptop, but couldn't even get to the cashback page. I then tried using IE6, with similar results. So perhaps it's my PC? I tried using a different PC, with the same result again!

We tried ringing them up, but they were absolutely determined that (even after 20 minutes on the phone) they were not going to accept that information over the phone. So the only way to get the cashback from Acer was via their thoroughly broken website. Even their Contact Acer page is broken in firefox just showing a blank. Firefox users need not apply.

Eventually, while spending some time in front of Heather's main computer (which had made it all the way through to submitting their on-line form before failing) I realised that the error she was getting was a proxy error from some in-form javascript submitting an invalid request, so I disabled the proxy, the form finally worked, and I managed to apply for the cashback. Now we just have to send the printed form in, along with some blood from our firstborn, the ashes of my grandmother, various barcodes, receipts and toenail clippings and we're sweet. They say they'll send us some money within 30 days. I think we should maybe frame it or something. I just know I'm going to feel really inclined to take advantage of cashback offers in future.

In Other News: DVD Slideshow

Meanwhile I've been playing with DVD Slideshow which seems to be just what my parents have been after for a while, so they don't have to keep their favourite photos on the camera to be able to show them off on someone's TV. It's great! At least it is great now after I changed all the calls to ffmpeg to add a 'k' after the bitrate parameter. But that's Open Source Software, I guess. I'll send a patch to them... :-)

For low-spec machines there

For low-spec machines there exists an Ubuntu alternate CD with a text mode installer. Just click on the respective checkbox on the Ubuntu download page

Ancient Laptop looking for a home?

Hi, is there anychance ye' olde laptop is looking for a (cheap) home? I have to travel to see family and unfortunately I'll be away from my pc for a while. $800 is very cheap for a new laptop, but is still out side my studently budget. If you still have said ye' olde laptop and would be keen on selling it, hopefully you can see my email address from this form, other wise I hope you dont mind me being so brash.

Getting blood from a stone

You are using the wrong version of Ubuntu for your laptop. I have a 475 MHz CPU with 160 MB RAM (max the board allows). I use Xubuntu. I installed the Feisty version first a month of so ago. In the last week, I have upgraded it to the Gutsy version. I have no such problems.

If it was for me, I'd agree

If it was my laptop I would agree. I find I can just as easily use TWM, KWM, Icewm, fvwm or whatever else (though I'm admittedly not so fond of the tiling WMs), which is why I use Metacity now. For my wife, however, it's better to keep everything the same as her other machines, which is why I left it at the default.

I admit I had the wrong CD on me, but it was the CD I had, and in the end it was quicker to use it than to download and burn a different one.

What's The Attraction Of Cashback??

Why do some places seem so fond of cashback?? How about they don't take the cash off you in the first place and just lower the price?! The shops and companies doing cashback seem to be just making more work for themselves.

I suspect there are several reasons

The first reason is that a $99 cashback may well cost less than that, simply because some people will never get around to it, or some fine-print in the terms will be able to exclude them.

The second reason is presumably to get some demographic information about who is buying the machines. Once you've bought the machine, you might be prompted for all sorts of information in order to request your cashback, and since you're being 'paid' for it you might be more willing to answer those questions.

Certainly I know that I have never registered a computer before now.

Suspend/hibernate

I had almost the same issue as you did on my Dell Precision M90 --- for me, hibernate didn't work, although suspend did. I found this alternative to the suspend/hibernate mechanism built into Gutsy: http://blog.paulbetts.org/index.php/2007/02/11/fixing-software-suspend-hibernate-with-uswsusp-in-ubuntu-feisty-and-edgy/

The alternative (uswsusp) works well for me.

There's other reasons for rebate offers

aside from the obvious that only a certain percentage will claim the rebate. It allows the manufacturer to pass on a price reduction directly to the consumer rather than giving the retailer a price cut which they may pocket the difference. It gives them the ability to "discount" one particular line without negatively affecting the price of their other lines e.g. if they dropped the price of one model by $100 then effectively the other models look $100 overpriced but if they offer a cash rebate then they can keep the prices up for the other models (its one of those weird marketing things). It helps cashflow as the rebates can often take time to process and they have the use of the money until its paid out (I waited 5 months for a $200 rebate from HP). If timed correctly there's some accounting advantages as well. There's marketing information to be had. I've probably missed a few others.

Certainly, the consumer can take advantage of these by combining them with other retailer offers. E.g. Brother often do a $30 rebate on a label maker. The Warehouse Stationary have their coupon sales on a regular basis where you can get 40% off one item under $50. There's a brother label maker which sells for $50 less 40% = $30 less $30 rebate = FREE (yes this does work as I've done it a few times now).

Another example is Norton's $40 rebate on Nortons AV 2007. RRP is $40 so essentially its free however if you combine it with a DSE VIP card you get it for 10% less or $36. Basically they pay you $4 and give you the product.

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