Just managed to get a pre-emptive customer service evaluation call from +SSE Airtricity - "How friendly was your customer service representative?"?!
Er, zero? Having an interaction with a customer service representative should certainly predate this, but of five calls to their customer service phone line, none were answered.
I had to hang up on the phone survey too, because there was no way to replay the range of numbers in order to choose the "I am as unhappy as possible" end of the scale, and I didn't accidentally want them to get the idea I was ecstatic!
The brokenness seems to go several levels deep on this one. Perhaps next I'll get a call from the survey company evaluating how good I thought thir survey was, except it will hang up before I get a chance to answer...